Bob MacDonald

FIXING A BAD CORPORATE CULTURE

Over time I have used this platform to rail against the negative aspects and the debilitating results of bureaucratic corporate culture. We have illustrated examples of insincere, insecure, incompetent and incoherent bureaucratic management actions that create an unhealthy and unhappy ... Read more

ALLIANZ USES EXPERIENCE IN “REDUNDANCY” TO HELP OTHERS

When you are good at something why keep it to yourself? It is good to share. In Europe the term “redundancy” is the Orwellian code word for layoffs and downsizing. In the spirit of good corporate citizenship one Allianz company ... Read more

Companies without Soul — The Dark Side of Corporate Life

You won’t find any business school classes discussing it. There are no chapters in business textbooks that mention it. Certainly formal business plans with their stilted text, charts, graphs and projections have little time for it. And business consultants consider ... Read more

A Valuable Experiment for United Airlines

PODCAST EPISODE #85: Service, luxury, and value are flying high again.