Gray Harriman

Experiences

• GrayHarriman.com : 08/2008 - Present
  e-Learning Consultant
  E-learning, Online learning, Distance learning, Blended learning, Curriculum design, Instructional design, Assessment, Analysis, Innovation, Training, Performance support, Project management, Product management.
• American Academy of Ophthalmology : 04/2000 - 08/2008
  Director, E-Learning & ONE Netowrk
  Lead all aspects of product development and deployed a leading education and information network.
  Growth:
  • Converted a $200K member supported operation into a $3 million revenue center
  • Increased production from a handful of courses a year to twenty two product lines
  Process Improvement:
  • Vastly increased acquisition capabilities while improving product quality
  • Drove resources, processes, systems, and operations to deliver products on-spec, on-time, and on-budget
  • Identified risks and options, was escalation decision point responsible for resolutions
  • Lead simultaneous cross-functional teams producing continuing medical education (CME) products
  Product improvement:
  • Greatly enhanced product usability, design, and performance
  • Designed CME compliant performance improvement and certification maintenance products
  • Increased production of CME courses, cases, self-assessment, and e-publications
  • Monitored CME compliance at conferences and documented processes for re-accreditations self-study
  Maximized impact:
  • Served 27,000 physicians and sixteen residency programs; increased web traffic by 100K monthly visits
  • Deployed architectures and processes for content re-purposing by members and sponsoring institutions
• Oklahoma City University : 05/1998 - 04/2000
  Director, Taiwan Operations
  Assessed the viability of new programs and devised strategy to market the university to Taiwanese prospective students, alumni, and government organizations.
  • Established cooperative agreements with study centers throughout Taiwan and trained recruiting staff
  • Developed plans for launching a Taiwan-based Executive MBA program
  • Marketed the University and coordinated promotional efforts
• Chinese Culture University : 04/1997 - 04/1998
  Director, Distance Learning
  Designed and deployed interactive television systems at three campuses under a one year government grant.
  • Designed and deployed distance learning systems at three campuses and trained staff
  • Developed instructional methodologies and trained faculty
• Mercy College : 07/1995 - 03/1997
  Director, Distance Learning
  Formulated a technology, educational, and marketing plans
  • Rapidly expanded the college’s distance learning infrastructure and trained faculty
  • Established the first regionally accredited online program
  Increased enrollment by 200% per year overcoming competing programs
  (1997 – 1998 on retainer as distance learning consultant and Asian recruitment adviser)
• Manhattan School of Music : 11/1993 - 06/1995
  Registrar
  Developed new records keeping processes and academic advising procedures.
  • Maintained accreditation and managed advising, curriculum, and student records activities
• Houghton College : 06/1985 - 10/1993
  Coordinator of Educational Support
  Designed distance learning systems using audio-graphic, videoconferencing, and online environments.
  • Provided vision and explored uses of learning technology in new programs.
  • Design systems and managed over 2700 hours of interactive television-based instruction
  • Developed instructional techniques and trained faculty and staff
• Consulting : 05/1985 - 04/2000
  Consultant
  Research Consultant, Rensselaer Polytechnic Institute, Troy, NY 1999 - 2000
  • Conducted researched in the Shandong Province of Mainland China
  • Assessed the training needs of public, private and joint venture operations.
  
  Technical and Market Consultant, TI Multinational, Taipei, Taiwan 1998 - 1999
  • Assessed the establishment of online promotional and government services
  
  Adviser, MasterVision International, Bedminster, NJ 1993 - 1995
  • Provided advised regarding system adaptations for world-wide instruction in the performing arts.
  
  Technical Consultant, Wesleyan Academy, Guaynabo, Puerto Rico 1991 - 1993
  • Assessed student records needs and deployed supporting software; trained faculty and staff
  
  Consultant, Buffalo Coalition of Home Day Care Providers, Buffalo, NY 1991 - 1993
  • Trained providers and the coalition’s staff in the use of educational software.
  
  Educational Consultant, Parents for Quality Education, Buffalo, NY 1989 - 1993
  • Trained instructors in a technology centered inner-city after school program.

Education

• State University of New York : 09/1988 - 05/1990
  Masters of Education
  Educational Administration Organization and Policy
  Instructional Communications
• Houghton College : 08/1982 - 06/1985
  BS in Business

I'm open to job opportunities