Ziki - MACS EU LTD's last published content http://www.ziki.com/en/macseu+41767 Mon, 03 May 2010 11:19:02 +0200 120 My aggregated content at ziki.com 29 Jun 2010 13:00 : Workshop: Essentials of running a Service Desk: 10 Steps to increase performance and client satisfaction while reducing costs & risk (free of charge) http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/06/29/20/-/MmNlYjA0MzUzYTYwZGEwN2E0ZDc5YjQ4MmEzMmFkZTk=/workshop-essentials-of-running-a-service-desk-10-steps-to-increase-performance-and-client-satisfaction-while-reducing-cost This workshop will give you an overview the 10 essentials steps to take when running a service desk. It will answer questions that are rudiment for running an optimised service desk such as: What is needed to ensure your service desk will fully support your business process while reducing cost? What KPI's can/need to be set for a service desk? How can your service desk perform communications activities that support other ITIL processes? How can you ensure customer satisfaction through an automated service desk? The 10 steps will support your company in defining the requirements of your (new) support desk or service desk. During the workshop we will also discuss case studies where these essentials steps could have made a difference. Finally will give an overview of subjects as market trends, the benefits and the cost involved with running a optimised service desk.    How to register: You can register for these workshop through sending your contact details  to info@macs.eu. Please mention the workshop and your preferred date of attendance in the subject line. Please note that during this workshop: Tivoli Service Request Manager and Tivoli Foundations Service Manager will be used as tools for incident management]]> Mon, 03 May 2010 11:19:02 +0200 tag:ziki.com,2010:/article/12401573 17 Jun 2010 13:00 : Workshop: Essentials of running a Service Desk: 10 Steps to increase performance and client satisfaction while reducing costs & risk (free of charge) http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/06/17/19/-/NzcwNTIzNzg2MTM5NTlhZjk0NGQzOTgwNGQ5NTMxMGQ=/workshop-essentials-of-running-a-service-desk-10-steps-to-increase-performance-and-client-satisfaction-while-reducing-cost This workshop will give you an overview the 10 essentials steps to take when running a service desk. It will answer questions that are rudiment for running an optimised service desk such as: What is needed to ensure your service desk will fully support your business process while reducing cost? What KPI's can/need to be set for a service desk? How can your service desk perform communications activities that support other ITIL processes? How can you ensure customer satisfaction through an automated service desk? The 10 steps will support your company in defining the requirements of your (new) support desk or service desk. During the workshop we will also discuss case studies where these essentials steps could have made a difference. Finally will give an overview of subjects as market trends, the benefits and the cost involved with running a optimised service desk.    How to register: You can register for these workshop through sending your contact details  to info@macs.eu. Please mention the workshop and your preferred date of attendance in the subject line. Please note that during this workshop: Tivoli Service Request Manager and Tivoli Foundations Service Manager will be used as tools for incident management]]> Wed, 28 Apr 2010 14:42:54 +0200 tag:ziki.com,2010:/article/12379028 27 Apr 2010 08:00 : MACS at Europe’s largest IT service management event, 27 - 28 April 2010 http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/04/27/18/-/MjQzNDNkODU1MzY5MDRjNzNkMjk3NTA0MzIzNWUzYTA=/macs-at-europes-largest-it-service-management-event-27-28-april-2010.html Visit MACS at stand 204 the IT Service Desk and IT Support show.  Under the slogan "Ready for your health check" you can join our professionals to explore your opportunities about the IT service management and asset management capabilities of MACS and IBM Tivoli. MACS will also give you the opportunity to become familiar with the latest solutions from IBM Tivoli Foundations.What we offer…For more than 10 years MACS provides software solutions aimed at increasing performance in: Maintenance, Facility - IT Asset - and IT Service Management. MACS provides and supports: • IT Asset Management with Tivoli Asset Management for IT • Service Desk / Helpdesk with Tivoli Service Request Management and Tivoli Foundations Service Manager• Enterprise Asset Management Tivoli Maximo Asset Management Based on the IBM Tivoli platform solutions draw on clear principles and an identical structure. The products work so seamlessly together, but also excellent "standalone". IBM Tivoli Foundations MACS also offer a service management software solutions. This products developed IBM Tivoli specifically so that out of the box can be implemented and used. In addition, they are simple to use and offer additional features such as webplays. • IBM Tivoli Foundations Service Manager MACS adds value to your solution All our solutions are supported by MACS professionally including: • Consultancy, installation and configuration • Training and Project Management • Helpdesk]]> Fri, 23 Apr 2010 17:49:13 +0200 tag:ziki.com,2010:/article/12355222 28 Apr 2010 08:00 : MACS at Europe’s largest IT service management event, 27 - 28 April 2010 http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/04/28/18/-/MjQzNDNkODU1MzY5MDRjNzNkMjk3NTA0MzIzNWUzYTA=/macs-at-europes-largest-it-service-management-event-27-28-april-2010.html Visit MACS at stand 204 the IT Service Desk and IT Support show.  Under the slogan "Ready for your health check" you can join our professionals to explore your opportunities about the IT service management and asset management capabilities of MACS and IBM Tivoli. MACS will also give you the opportunity to become familiar with the latest solutions from IBM Tivoli Foundations.What we offer…For more than 10 years MACS provides software solutions aimed at increasing performance in: Maintenance, Facility - IT Asset - and IT Service Management. MACS provides and supports: • IT Asset Management with Tivoli Asset Management for IT • Service Desk / Helpdesk with Tivoli Service Request Management and Tivoli Foundations Service Manager• Enterprise Asset Management Tivoli Maximo Asset Management Based on the IBM Tivoli platform solutions draw on clear principles and an identical structure. The products work so seamlessly together, but also excellent "standalone". IBM Tivoli Foundations MACS also offer a service management software solutions. This products developed IBM Tivoli specifically so that out of the box can be implemented and used. In addition, they are simple to use and offer additional features such as webplays. • IBM Tivoli Foundations Service Manager MACS adds value to your solution All our solutions are supported by MACS professionally including: • Consultancy, installation and configuration • Training and Project Management • Helpdesk]]> Fri, 23 Apr 2010 17:49:13 +0200 tag:ziki.com,2010:/article/12355221 11 May 2010 10:00 : Webinar:Introduction to incident management with Tivoli Foundations Service Manager (free of charge) http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/05/11/21/-/NTkxOTNmZDYzMjc1ODM5OTZkZTRlYWE3NGE3MjE1ZmI=/webinarintroduction-to-incident-management-with-tivoli-foundations-service-manager-free-of-charge.html Would you like to know how you can better manage your service desk and how the solutions in IBM Tivoli can add value to your company? Using Tivoli Foundations Service Manager we will discuss how you can increase customer retention and satisfaction, boost team performance and reduce cost. Tivoli Foundations Service Manager provides you with an automated tool ensuring you are ITIL aligned with the incident management process and offer a single point of contact to increase customer satisfaction. During this webinar our ITSM professional Richard will give an overview of how IBM Tivoli service desk solutions supports the ITIL processes using the following subjects:Self Service in your organization Create and manage service request Incident Management and Problem Management How flexible is the IBM Tivoli Foundations Service Manager Reports and Key Performance Indicators During the webinar we will also discuss the differences between Tivoli Foundations Service Manager and Tivoli Service Request Manager How to register: You can register for the seminar through sending your contact details  to info@macs.eu. Please mention the seminar and your preferred date of attendance in the subject line. Please note that during this workshop: Tivoli Service Request Manager and Tivoli Foundations Service Manager will be used as tools for incident management]]> Fri, 23 Apr 2010 17:49:13 +0200 tag:ziki.com,2010:/article/12355220 27 May 2010 13:30 : Webinar:Introduction to incident management with Tivoli Foundations Service Manager (free of charge) http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/05/27/22/-/ZDZhNzVjMjVjODQ4MzFkYzQ5YTVhMTc5ZWU0NDQwNzA=/webinarintroduction-to-incident-management-with-tivoli-foundations-service-manager-free-of-charge.html Would you like to know how you can better manage your service desk and how the solutions in IBM Tivoli can add value to your company? Using Tivoli Foundations Service Manager we will discuss how you can increase customer retention and satisfaction, boost team performance and reduce cost. Tivoli Foundations Service Manager provides you with an automated tool ensuring you are ITIL aligned with the incident management process and offer a single point of contact to increase customer satisfaction. During this webinar our ITSM professional Richard will give an overview of how IBM Tivoli service desk solutions supports the ITIL processes using the following subjects:Self Service in your organization Create and manage service request Incident Management and Problem Management How flexible is the IBM Tivoli Foundations Service Manager Reports and Key Performance Indicators During the webinar we will also discuss the differences between Tivoli Foundations Service Manager and Tivoli Service Request Manager How to register: You can register for the seminar through sending your contact details  to info@macs.eu. Please mention the seminar and your preferred date of attendance in the subject line. Please note that during this workshop: Tivoli Service Request Manager and Tivoli Foundations Service Manager will be used as tools for incident management]]> Fri, 23 Apr 2010 17:49:13 +0200 tag:ziki.com,2010:/article/12355219 03 Jun 2010 10:00 : Webinar:Introduction to incident management with Tivoli Foundations Service Manager (free of charge) http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/06/03/23/-/OTUwZDcxMTliYmEyZWI1MmQ4YjgwNmJkNzgyOGRmM2U=/webinarintroduction-to-incident-management-with-tivoli-foundations-service-manager-free-of-charge.html Would you like to know how you can better manage your service desk and how the solutions in IBM Tivoli can add value to your company? Using Tivoli Foundations Service Manager we will discuss how you can increase customer retention and satisfaction, boost team performance and reduce cost. Tivoli Foundations Service Manager provides you with an automated tool ensuring you are ITIL aligned with the incident management process and offer a single point of contact to increase customer satisfaction. During this webinar our ITSM professional Richard will give an overview of how IBM Tivoli service desk solutions supports the ITIL processes using the following subjects:Self Service in your organization Create and manage service request Incident Management and Problem Management How flexible is the IBM Tivoli Foundations Service Manager Reports and Key Performance Indicators During the webinar we will also discuss the differences between Tivoli Foundations Service Manager and Tivoli Service Request Manager How to register: You can register for the seminar through sending your contact details  to info@macs.eu. Please mention the seminar and your preferred date of attendance in the subject line. Please note that during this workshop: Tivoli Service Request Manager and Tivoli Foundations Service Manager will be used as tools for incident management]]> Fri, 23 Apr 2010 17:49:13 +0200 tag:ziki.com,2010:/article/12355218 02 Mar 2010 08:00 : Maintec 2010 - get on top of key developments in maintenance management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/02/13/-/NWFhZDVkZmMzNzI4Nzk0YzY5ODAxODY0M2M5NWRjODM=/maintec-2010-get-on-top-of-key-developments-in-maintenance-management.html easyFairs® MAINTEC 2010 gives industry professionals an efficient and highly effective opportunity to meet face-to-face with the sector’s most innovative people in one time efficient visit. Now in it's 35th year, this well known show, enables you to discover mechanical, electrical, hydraulic, pneumatic and electronic technologies to keep abreast of key maintenance developments. You will have the chance to meet suppliersfrom across the spectrum of British processing and manufacturing industries. From automotive to food, and chemicals to utilities, they are looking to invest in maintenance solutions that will help their organisation to improve efficiency and asset performance. Visit MACS at stand E11 and find out more about the best rated maintenance next management software within the industry: IBM Maximo. MACS will demonstrate live on the spot that with Maximo Maintenance Management is just as natural as "driving your car"Next to Maximo we will also demonstrate the adapter that seamlingly integrates ClickSoftware's Optimised Scheduling Software with Maximo. Register now for Free (http://rms.n200.com/index.php?beursid=1408&expoid=52431)]]> Tue, 16 Feb 2010 21:25:02 +0100 tag:ziki.com,2010:/article/12026547 03 Mar 2010 08:00 : Maintec 2010 - get on top of key developments in maintenance management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/03/13/-/NWFhZDVkZmMzNzI4Nzk0YzY5ODAxODY0M2M5NWRjODM=/maintec-2010-get-on-top-of-key-developments-in-maintenance-management.html easyFairs® MAINTEC 2010 gives industry professionals an efficient and highly effective opportunity to meet face-to-face with the sector’s most innovative people in one time efficient visit. Now in it's 35th year, this well known show, enables you to discover mechanical, electrical, hydraulic, pneumatic and electronic technologies to keep abreast of key maintenance developments. You will have the chance to meet suppliersfrom across the spectrum of British processing and manufacturing industries. From automotive to food, and chemicals to utilities, they are looking to invest in maintenance solutions that will help their organisation to improve efficiency and asset performance. Visit MACS at stand E11 and find out more about the best rated maintenance next management software within the industry: IBM Maximo. MACS will demonstrate live on the spot that with Maximo Maintenance Management is just as natural as "driving your car"Next to Maximo we will also demonstrate the adapter that seamlingly integrates ClickSoftware's Optimised Scheduling Software with Maximo. Register now for Free (http://rms.n200.com/index.php?beursid=1408&expoid=52431)]]> Tue, 16 Feb 2010 21:25:02 +0100 tag:ziki.com,2010:/article/12026546 04 Mar 2010 08:00 : Maintec 2010 - get on top of key developments in maintenance management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/04/13/-/NWFhZDVkZmMzNzI4Nzk0YzY5ODAxODY0M2M5NWRjODM=/maintec-2010-get-on-top-of-key-developments-in-maintenance-management.html easyFairs® MAINTEC 2010 gives industry professionals an efficient and highly effective opportunity to meet face-to-face with the sector’s most innovative people in one time efficient visit. Now in it's 35th year, this well known show, enables you to discover mechanical, electrical, hydraulic, pneumatic and electronic technologies to keep abreast of key maintenance developments. You will have the chance to meet suppliersfrom across the spectrum of British processing and manufacturing industries. From automotive to food, and chemicals to utilities, they are looking to invest in maintenance solutions that will help their organisation to improve efficiency and asset performance. Visit MACS at stand E11 and find out more about the best rated maintenance next management software within the industry: IBM Maximo. MACS will demonstrate live on the spot that with Maximo Maintenance Management is just as natural as "driving your car"Next to Maximo we will also demonstrate the adapter that seamlingly integrates ClickSoftware's Optimised Scheduling Software with Maximo. Register now for Free (http://rms.n200.com/index.php?beursid=1408&expoid=52431)]]> Tue, 16 Feb 2010 21:25:02 +0100 tag:ziki.com,2010:/article/12026544 18 Mar 2010 10:00 : Free Webinar Maintenance Management with IBM Maximo Asset Management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/18/15/-/MTZmNTA1MjgwYWU5OTZjYmI5NjVlYzVjMTA5NzE3MDk=/free-webinar-maintenance-management-with-ibm-maximo-asset-management.html You would like to set up maintenance management within your company and looking for a solution to structure your business process? During this webinar we will introduce you to  IBM Maximo Asset Management. Maximo is not only used by more than 10.000 companies worldwide, it also a top-ranked solution for many years in the industry.  IBM Maximo is an integrated soltion to manage and control all the assets within the organisation. Richard, our business solution manager will show how the solution can support in answering your questions in regards to maintenance management:    Preventative Maintenance Corrective Maintenance Asset hierarchy Purchasing and assigning data to assets Reporting ]]> Tue, 16 Feb 2010 21:25:02 +0100 tag:ziki.com,2010:/article/12026543 08 Apr 2010 10:00 : Free Webinar Maintenance Management with IBM Maximo Asset Management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/04/08/16/-/MDFkNDQ5ZTMzMjhlZTU4OThmMWRkMWQ4MjU5YThhNTU=/free-webinar-maintenance-management-with-ibm-maximo-asset-management.html You would like to set up maintenance management within your company and looking for a solution to structure your business process? During this webinar we will introduce you to  IBM Maximo Asset Management. Maximo is not only used by more than 10.000 companies worldwide, it also a top-ranked solution for many years in the industry.  IBM Maximo is an integrated soltion to manage and control all the assets within the organisation. Richard, our business solution manager will show how the solution can support in answering your questions in regards to maintenance management:    Preventative Maintenance Corrective Maintenance Asset hierarchy Purchasing and assigning data to assets Reporting ]]> Tue, 16 Feb 2010 21:25:02 +0100 tag:ziki.com,2010:/article/12026541 08 Apr 2010 10:00 : Free Webinar Maintenance Management with IBM Maximo Asset Management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/04/08/16/-/MDFkNDQ5ZTMzMjhlZTU4OThmMWRkMWQ4MjU5YThhNTU=.html You would like to set up maintenance management within your company and looking for a solution to structure your business process? During this webinar we will introduce you to  IBM Maximo Asset Management. Maximo is not only used by more than 10.000 companies worldwide, it also a top-ranked solution for many years in the industry.  IBM Maximo is an integrated soltion to manage and control all the assets within the organisation. Richard, our business solution manager will show how the solution can support in answering your questions in regards to maintenance management:    Preventative Maintenance Corrective Maintenance Asset hierarchy Purchasing and assigning data to assets Reporting ]]> Mon, 08 Feb 2010 10:05:19 +0100 tag:ziki.com,2010:/article/11950287 18 Mar 2010 10:00 : Free Webinar Maintenance Management with IBM Maximo Asset Management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/18/15/-/MTZmNTA1MjgwYWU5OTZjYmI5NjVlYzVjMTA5NzE3MDk=.html You would like to set up maintenance management within your company and looking for a solution to structure your business process? During this webinar we will introduce you to  IBM Maximo Asset Management. Maximo is not only used by more than 10.000 companies worldwide, it also a top-ranked solution for many years in the industry.  IBM Maximo is an integrated soltion to manage and control all the assets within the organisation. Richard, our business solution manager will show how the solution can support in answering your questions in regards to maintenance management:    Preventative Maintenance Corrective Maintenance Asset hierarchy Purchasing and assigning data to assets Reporting ]]> Fri, 29 Jan 2010 03:55:02 +0100 tag:ziki.com,2010:/article/11863801 02 Mar 2010 08:00 : Maintec 2010 - get on top of key developments in maintenance management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/02/13/-/NWFhZDVkZmMzNzI4Nzk0YzY5ODAxODY0M2M5NWRjODM=.html easyFairs® MAINTEC 2010 gives industry professionals an efficient and highly effective opportunity to meet face-to-face with the sector’s most innovative people in one time efficient visit. Now in it's 35th year, this well known show, enables you to discover mechanical, electrical, hydraulic, pneumatic and electronic technologies to keep abreast of key maintenance developments. You will have the chance to meet suppliersfrom across the spectrum of British processing and manufacturing industries. From automotive to food, and chemicals to utilities, they are looking to invest in maintenance solutions that will help their organisation to improve efficiency and asset performance. Visit MACS at stand E11 and find out more about the best rated maintenance next management software within the industry: IBM Maximo. MACS will demonstrate live on the spot that with Maximo Maintenance Management is just as natural as "driving your car"Next to Maximo we will also demonstrate the adapter that seamlingly integrates ClickSoftware's Optimised Scheduling Software with Maximo. Register now for Free (http://rms.n200.com/index.php?beursid=1408&expoid=52431)]]> Mon, 04 Jan 2010 19:27:36 +0100 tag:ziki.com,2010:/article/11638097 03 Mar 2010 08:00 : Maintec 2010 - get on top of key developments in maintenance management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/03/13/-/NWFhZDVkZmMzNzI4Nzk0YzY5ODAxODY0M2M5NWRjODM=.html easyFairs® MAINTEC 2010 gives industry professionals an efficient and highly effective opportunity to meet face-to-face with the sector’s most innovative people in one time efficient visit. Now in it's 35th year, this well known show, enables you to discover mechanical, electrical, hydraulic, pneumatic and electronic technologies to keep abreast of key maintenance developments. You will have the chance to meet suppliersfrom across the spectrum of British processing and manufacturing industries. From automotive to food, and chemicals to utilities, they are looking to invest in maintenance solutions that will help their organisation to improve efficiency and asset performance. Visit MACS at stand E11 and find out more about the best rated maintenance next management software within the industry: IBM Maximo. MACS will demonstrate live on the spot that with Maximo Maintenance Management is just as natural as "driving your car"Next to Maximo we will also demonstrate the adapter that seamlingly integrates ClickSoftware's Optimised Scheduling Software with Maximo. Register now for Free (http://rms.n200.com/index.php?beursid=1408&expoid=52431)]]> Mon, 04 Jan 2010 19:27:36 +0100 tag:ziki.com,2010:/article/11638096 04 Mar 2010 08:00 : Maintec 2010 - get on top of key developments in maintenance management http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2010/03/04/13/-/NWFhZDVkZmMzNzI4Nzk0YzY5ODAxODY0M2M5NWRjODM=.html easyFairs® MAINTEC 2010 gives industry professionals an efficient and highly effective opportunity to meet face-to-face with the sector’s most innovative people in one time efficient visit. Now in it's 35th year, this well known show, enables you to discover mechanical, electrical, hydraulic, pneumatic and electronic technologies to keep abreast of key maintenance developments. You will have the chance to meet suppliersfrom across the spectrum of British processing and manufacturing industries. From automotive to food, and chemicals to utilities, they are looking to invest in maintenance solutions that will help their organisation to improve efficiency and asset performance. Visit MACS at stand E11 and find out more about the best rated maintenance next management software within the industry: IBM Maximo. MACS will demonstrate live on the spot that with Maximo Maintenance Management is just as natural as "driving your car"Next to Maximo we will also demonstrate the adapter that seamlingly integrates ClickSoftware's Optimised Scheduling Software with Maximo. Register now for Free (http://rms.n200.com/index.php?beursid=1408&expoid=52431)]]> Mon, 04 Jan 2010 19:27:36 +0100 tag:ziki.com,2010:/article/11638095 23 Sep 2009 12:00 : Optimised Scheduling with ClickSchedule and Maximo http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2009/09/23/8/-/NGE5OGI2Zjc3NGVmODY3NjA2ZTBhZTYzMjU2NmUwYjY=.html When it comes to managing the field work force, service organizations of all sizes clearly understand the advantages of optimised scheduling and real-time mobile communications with technicians. For many organisations, however, field service optimisation solutions often seem frustratingly out of reach. This can be due to a number of factors: price, sensitivity, aversion to risk, or simply the time and effort involved in piecing together a field service management solution.   During this webinar you will be introduced to the MACS adapter that integrates ClickSchedule and IBM Maximo Asset Management. This video gives a glimpse of how it all works.   MACS created a standard integration adapter between Maximo and ClickSchedule. ClickSchedule enables to define how each of the key performance Indicators -SLA compliance, overtime, travel time, etc.- is considered in the scheduling process and then automatically builds schedules in such a way as to optimise performance around these indicators.   The application starts with resource capacity and/or shift plans that come from IBM Maximo and has the capacity to continually optimize the schedule throughout the day to ensure that all jobs and engineers are optimally matched, even with changing specific service demands during the day.   The video below shows how the adapter seamlessly integrates ClickSchedule with IBM Maximo Asset Management. It shows service requests and work orders being created in Maximo, with scheduling and re-scheduling data being passed from ClickSchedule to Maximo. It also shows appointments slots being offered to Maximo from Clickschedule through the MACS adapter.   Would you like to experience the advantages yourself, just join us during this lunch break webinar.  ]]> Wed, 05 Aug 2009 14:08:26 +0200 tag:ziki.com,2009:/article/10491608 Project Manager: IBM Maximo Asset Management (m/v) http://www.macseu.be/over-macs/werken-bij-macs/46-project-manager-ibm-maximo-asset-management.html View full article]]> Wed, 01 Jul 2009 10:16:25 +0200 tag:ziki.com,2009:/article/10225512 03 Jun 2009 12:30 : Optimised Scheduling with ClickIMRS http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2009/06/03/6/-/YTU0ZTZjNzZhMzZmYzNkNzU2ZDEwNjRhMTBiZTg2ZDM=.html When it comes to managing the field work force, service organizations of all sizes clearly understand the advantages of optimised scheduling and real-time mobile communications with technicians. For many organisations, however, field service optimisation solutions often seem frustratingly out of reach. This can be due to a number of factors: price, sensitivity, aversion to risk, or simply the time and effort involved in piecing together a field service management solution from various vendors. During this webinar you will be introduced to ClickIMRS: a robust and affordable scheduling tool that enjoys the following benefits: Can be rapidly deployedProvides world-class optimisation and automation processesIncorporates industry best practices and business processesPerforms in “stand-alone” mode but provides an architecture for ease-of-integration with other systems at a later dateAllows the organisation to change the service policy without the involvement of application providersComes from a single vendor Would you like to experience the advantages yourself, just join us during this lunch break webinar. ]]> Fri, 22 May 2009 12:29:37 +0200 tag:ziki.com,2009:/article/9902854 03 Jun 2009 12:30 : Optimised Scheduling with ClickIMRS http://www.macseu.co.uk/news/seminars-and-exhibitions/icalrepeat.detail/2009/06/03/5/-/YTU0ZTZjNzZhMzZmYzNkNzU2ZDEwNjRhMTBiZTg2ZDM=.html When it comes to managing the field work force, service organizations of all sizes clearly understand the advantages of optimised scheduling and real-time mobile communications with technicians. For many organisations, however, field service optimisation solutions often seem frustratingly out of reach. This can be due to a number of factors: price, sensitivity, aversion to risk, or simply the time and effort involved in piecing together a field service management solution from various vendors. During this webinar you will be introduced to ClickIMRS: a robust and affordable scheduling tool that enjoys the following benefits: Can be rapidly deployedProvides world-class optimisation and automation processesIncorporates industry best practices and business processesPerforms in “stand-alone” mode but provides an architecture for ease-of-integration with other systems at a later dateAllows the organisation to change the service policy without the involvement of application providersComes from a single vendor Would you like to experience the advantages yourself, just join us during this lunch break webinar. ]]> Thu, 21 May 2009 23:55:36 +0200 tag:ziki.com,2009:/article/9898363 IBM Maximo Asset Management, Tivoli IT Service Management, ClickSoftware and Syclo http://www.macseu.co.uk/component/content/article/2-ibm-maximo-asset-management-tivoli-it-service-management-clicksoftware-and-syclo.html

IBM Maximo Asset Management for maintenance, Tivoli IT Service Management and ClickSoftware

 

MACS EU (Management Consultancy & Solutions) is an experienced consultancy organisation focused on

  • Computerised Maintenance Management Systems (CMMS),
  • Enterprise Asset Management, and
  • IT Service Management.

 

We provide the following products:

 

Since 1986 MACS EU has proven itself in international, complex service and maintenance management projects where it has implemented state software and has delivered solid professional services for computerised maintenance management and service management. In order to achieve customer satisfaction, MACS EU only works with industry leaders like IBM, ClickSoftware and Syclo.


IBM Maximo and Tivoli software

MACS EU provides consultancy for asset management and service management and IBM Maximo for Asset Management, IT Service Management and IBM and Syclo Mobile solutions to a wide range of customers in the United Kingdom. IBM Maximo is a Computerised Maintenance Management System (CMMS) and is used worldwide at a wide variety of industries including Oil & Gas, Facilities Management, Utilities, Food & Beverage, Transportation, Healthcare and Professional Services. Maximo Asset Management deploys for each industry different system features. MACS EU organises regularly seminars for IBM Maximo and Tivoli Software products: Tivoli Service Request Manager and Tivoli Asset Management for IT.

 

MACS Services

  • Maintenance and Service Management Consulting. While providing what is essentially a consultancy service, the approach of MACS EU is to assume a task responsibility where required. Furthermore, our staff all have 'hands-on' maintenance as well as professional (IT) engineering experience, and are accustomed to problem solving consultancy assignments.

 

  • MACS Support Desk for Maximo Asset Management & Service Management. MACS EU support desk assists IBM Maximo Asset Management and Tivoli Service Management customers from the locations in Gerrards Cross (United Kingdom) & Son en Breugel (The Netherlands). The team at the MACS support desk speaks English, Dutch, French and German to make our service accessible for every customer. 

]]> Wed, 06 May 2009 11:48:26 +0200 tag:ziki.com,2009:/article/9825407 MACS op Industrial Maintenance - 21 t/m 23 April http://www.macseu.be/nieuws/43-macs-op-industrial-maintenance-21-tm-23-april.html View full article]]> Sat, 11 Apr 2009 16:12:44 +0200 tag:ziki.com,2009:/article/9506181 MACS behaalt hoogste standaard in Tivoli en IBM Maximo: AAA status http://www.macseu.be/nieuws/29-macs-behaalt-hoogste-standaard-in-tivoli-en-ibm-maximo-aaa-status.html View full article]]> Wed, 08 Apr 2009 12:21:10 +0200 tag:ziki.com,2009:/article/9506182 MACS expanded to new offices in Antwerpen http://www.macseu.be/nieuws/31-macs-expaned-to-new-offices-in-antwerpen.html View full article]]> Thu, 02 Apr 2009 01:00:00 +0200 tag:ziki.com,2009:/article/9506183