Nathalie COHEN
Premium
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Nathalie COHEN

Customer Representative @ GL TRADE

Paris

,

France

http://nathco.site.voila.fr/

Coming together is a begining, staying together is progress and working together is success" Henry FORD.


I'm looking for a Customer Relationship Manager position in France.


My professional career path is entirely dedicated to the Management of Customer Relationship and business development. I am confident that I can be an asset to a company and would appreciate your reviewing the enclosed CV that depicts my Customer Relationship characteristics and skills. I am a motivator and organizer and these skills have enabled me to effectively defuse problem situations with customers using tact, thus creating a long-term Customer Relationship. Teamwork is another skill I have acquired and one I know is necessary for organizational cohesiveness.

Have a look at my website.


http://nathco.site.voila.fr/

Si vous lisez ces lignes, rencontrons nous !

Nathalie COHEN
Tel : 06 12 23 36 15

    paris 75 -  Ile-de-France -  France

Je suis ouvert aux opportunités de carrière

Mon Parcours

"Coming together is a begining, staying together is progress and working together is success" Henry FORD.
I’m looking for a Customer Relationship Manager position in France.
My professional career path is entirely dedicated to the Management of Customer Relationship and business development. I am confident that I can be an asset to a company and would appreciate your reviewing the enclosed CV that depicts my Customer Relationship characteristics and skills. I am a motivator and organizer and these skills have enabled me to effectively defuse problem situations with customers using tact, thus creating a long-term Customer Relationship. Teamwork is another skill I have acquired and one I know is necessary for organizational cohesiveness.
Have a look at my website.
http://nathco.site.voila.fr/
Nathalie COHEN
Tel : 336 12 23 36 15

Specialties
Capital market, customer relationship management, equities, futures, options, sales.

Expériences
  • GL TRADE : 01/2008 - Aujourd'hui
    Customer Representative
    Customer Relationship Management and Market Issues (Ubix software):
    - Solving margin, deposit and market trades problems on Futures and Options.
    - Settlement protocols for capital adjustment on all derivatives markets.
    - Updating frames of reference.
    - Software tests in customer environment.
    - Training customers.
  • RCBF : 11/2007 - Aujourd'hui
    Trainer
    Teaching Capital Markets Principles (Products, Actors and Business rules) evening courses:

    Population trained composing of financial services consultants, engineers, and people coming from transverse functions.
    - Teaching aid development.
  • TRADITION SECURITIES AND FUTURES : 06/2002 - 09/2005
    Customer Representative
    Customer Relationship Management for main accounts (Customer Support):
    - Customer relationship knowledge management and reporting.
    - Pre-sale activities including proposals and Give-up Agreements.
    - Settlement protocols setup for US market.
    - Suspense accounts settlement for Futures, Options, Equities and OTC markets.
Formation
  • ESSEC - ESSEC Business School : 01/2005 - 12/2006
  • Institut national des Langues et Civilisations orientales : 01/1986 - 12/1988
    DEUG, HEBREU
Nathalie COHEN