Peter Alvarez

Predictive Dialers Ebook

I would recommend this ebook, it has very important information about Predictive Dialers, download it for free here

Predictive dialer - the predictive dialer software

Telemarketing Software

How to Automate Your Call Center Activities Every year there are literally billions upon billions of dollars worth of services and products sold through telemarketing services. Many telemarketing firms contact 1000s of potential customers every week. Since maintaining long customer ... Read more

Thank You, Come Again.

Several years ago I heard the announcement that Apple would work with a contractor group in Bangladore and open up an Indian call center for AppleCare. The first words uttered in the room are, for the most part, not repeatable, ... Read more

India learns call center jobs are dull

Link: http://techwag.com/index.php/2007/10/17/india-learns-call-center-jobs-are-dull/ "In the world of dirty jobs in the technical field, call center jobs have to be on the top of the list. You get no love from anyone; usually because you are bugging folks at dinner time, or ... Read more

Is the Philippine Call Center Industry about to Crash!!!

Link: http://divergentpoles.com/?p=203 Some time ago I read some troubling news about the Business Process Outsourcing (Call Center) industry in the Philippines in the Computer World Philippines website. According to this article, the growth of the BPO industry has grown at ... Read more

I found ths on: http://callcenterblogger.com :)

Call center survey - What's the worst call center It's time to conduct a little survey on who's the worst one around! hehe... The purpose of this short data gathering is not to put down anybody but rather bring the ... Read more

Article about Phone Dialer Software

Making Telemarketing Easy One of the most cost effective solutions for a call center business is phone dialer software. But there are those who are still not familiar with, or who don't know how to tale advantage of this powerful ... Read more